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Lewis & Clark – Your Best Business Heros

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Maps are over rated.

Don’t look at IBM, Starbucks or Facebook to see how to start and grow a business successfully. The adventures of pioneers Lewis & Clark 208 years ago are the prototype for all of us. Things don’t often work out as we planned. Most often what happens instead is the good stuff.

In May of 1804, Lewis & Clark were given the mission by President Jefferson of finding a water passage from St. Louis to the Pacific ocean. How they approached fulfilling that mission is one of the best business start up examples in history.

Lewis and Clark were masters at planning as you go – what we call the 2.1 Planning Process. They only knew 2.1 things:
1) Where are we? – St. Charles (St. Louis)
2) Where do we want to end up? (the Pacific ocean)
2.1) What are the next few steps? (get a boat, hire a crew, leave)

Just the next few steps
You never get all of step “3)”, which is HOW to get all the way from step 1) to step 2). You only get “2.1)”. Traditional business planning teaches us that HOW you get all the way from 1) to 2) should be planned before you leave. But it’s voodoo, nonsense and fortune telling.

Just like Lewis & Clark, we never get all of step three, and you definitely don’t get it before you leave the dock. All we get is 2.1 – the next few steps.

On the third day of the trip, Lewis and Clark’s main vessel nearly capsized which would have ended the trip. Their experience even on waters others had traveled before was vastly different. Sound familiar? The other guy’s business experience won’t be yours – don’t let him tell you how it should go.

Lewis & Clark planned for the first few miles and could only guess at what they needed to take with them beyond that. All they could do is plan the next few steps and get moving.

Movement beats planning
They took off with 38 men and three boats but could have easily taken 1,000 men and 100 boats. Looking back from the future, we know this wouldn’t have helped them, and all that over-planning would have in fact made it even harder to move quickly, support such a large contingency and survive the winters.

This is where we miss it big time – over-planning before we even get moving. Lewis & Clark only figured out what they needed as each new obstacle presented itself. After planning as best they could for the first few steps, they simply had to be willing to make constant and quick adjustments or they would have perished. Every business has to have the same willingness to get moving and take soundings as you go.

Long-range planning doesn’t work
If you read the adventures of Lewis & Clark it reads like everything from a sappy novel to a National Lampoon comedy to an Indiana Jones movie. No business plan would have uncovered 1/100th of what actually happened.

They thought it would take 12 months, but 2 1/2 years later they stumbled back into St. Louis where people had long since written them off as dead. They thought they would float in big boats all the way to the Pacific but ended up in wagons, then canoes, on horses, walking, back in canoes, back on horses and wagons, all the while hoping they would find locals who they could trade with to get these things. They were making the whole thing up as they went along.

On they way back, only one month from the safety of St. Louis, Lewis was shot in the touche by the near-sighted, blind-in-one-eye Private Cruzatte who thought he was an elk. You just can’t make this stuff up. And you can’t plan for it either.

Pursue the first thing to find the real thing
Businesses almost always find what they will succeed at by failing at their first objective. Lewis & Clark had one main objective, find a navigable passage from the midwest to the Pacific Ocean, connecting the Mississippi to western oceanic trade. They utterly failed in their main objective. Yet pursuing that objective led them to multiple huge successes; mapping thousands of miles of land, treaties with Indians, identifying and naming hundreds of plant and animal species and opening up a whole new land for exploration. They gave courage to a whole generation who would follow in their steps, and rough maps to begin the journey.

And as with any business, those who followed the same route as Lewis & Clark had entirely different adventures. No two businesses can follow the same plan, even in the same industry.

Move the boat, then make the map
But the best correlation between Lewis & Clark’s adventure and your business is the answer to this question:

When did they get their maps?

The answer? When they got back.

Take the first step, then do it again and again
The best way for you to know how your business will unfold is to know exactly where you want to go, leave the dock and get moving, be flexible and adaptable, make it up as you go along, and grab the opportunities as they unfold. The thing you thought would be your main business will almost certainly grow into something you could have never seen from the dock.

Don’t know what to do to get all the way from here to there? Figure out what the next step is, even if it is a guess, and do it. Then do it again and again. Always know exactly where you want to end up, and take a thousand first steps to get there.

We usually find the good stuff by wading through the muck we thought was the good stuff. A map would take all the fun out of it. You’ll get your maps when you’re done.

People who ask HOW work for people who ask WHY

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Ask WHY a lot more than HOW.

Here are six questions, in the order you should ask them, that will help you start, grow and build your business. The most important ones are the ones you ask least often.

90% of the answer is asking the right question. Are you asking the right questions? In the right order?

Successful business owners ask Who, What, Where, When, Why and How, much differently than reporters use them. TIMING (asking at the right stages) is very important, and the FOCUS of the question is, too.

Here’s the order in which you should ask them as you start, grow and build your business:

WHY – the most important, least asked question (in both the long and short term). Why are you doing this? What is the end game? If you don’t know why you are in business (it’s not the money, it’s never the money), or why you are buying that copier (“it’s shiny” is the wrong answer) you are done from the start. Everything starts and ends with WHY. Ask it EVERY TIME you ask one of the other questions if you want to be successful.

WHAT – the favorite question of the “craftsperson” – the easiest question to get lost in. We’re taught to ask this question first – “What am I selling?”. If you answer WHY first, you’re much more likely to come up with the right WHAT to sell. Know WHY, then ask WHAT.

WHO – Once you know WHY you are in business, and WHAT you are selling,
a) WHO is your target market (hint: it’s not everyone who can fog a mirror)?
b) WHO will work with you? (they don’t have to all be employees).
c) WHO will you buy supplies from?
The best answer to all of these is whoever will provide the lowest maintenance, highest profit culture for you. Ask WHO long before you actually need any of these people – it’s a culture question and if you don’t have a great grasp on WHO before you need them, you’ll hire for skills. Never hire for skills, only for culture.

WHERE – Has multiple long-term and short-term uses, but is rarely used well. Answer it after WHY, WHAT and WHO.
a) “Location” WHERE – used to get a lease
b) “Marketing” WHERE – Know WHO, than ask WHERE to find them? Make it about a) demographics, b) associations, c) strategic alliances, d) cohort groups (similar demographics). The best “Marketing WHERE”? – WHERE do most of your future clients come from? Invest there!
c) “Direction” WHERE – closely related to “WHY” (knowing WHY informs WHERE you are going. Knowing WHERE you are going only helps if you put a date on WHEN you will be there. WHERE ARE YOU GOING?? (WHY?) Extremely Important.
d) “Sane Assessment” WHERE – Do you know clearly where you are right now? a) Strengths/Challenges b) decision-making skills c) leadership style d) business strengths/challenges (market, product, revenue, profit, cashflow).

WHEN – one of the least asked, best questions. We don’t like WHEN because it holds us accountable to do something, which is why we should fall in love with it. Just like with WHY, ask WHEN every time you ask another question, and employ the Three-Step Decision-Making Process:
a) Make a decision (that is not a decision yet)
b) Put a date on it (when)
c) Go public – declare the date and ask someone to support you getting there.

HOW – the worst, most asked question in business planning. HOW is a buzz-kill; it focuses on the fear of the POSSIBLE, not the PROBABLE. It will uncover 127 things that COULD go wrong (possible) without telling you which four of the 127 WILL actually go wrong (probable). It also gets us involved in all kinds of nonsensical preventative planning for things that will never happen while we ignore the four things that are already a problem. HOW is paralyzing unless it is always used in conjunction with MOVEMENT and the other five questions. There are two uses of HOW, one bad, one good:
a) “Long-term HOW” – you should almost never use HOW to answer a long-term question, such as “How do we get all the way from where we are to where we want to be three years from now?” That’s fortune telling and voodoo. Business planners love this question, but no question is of lower value than “long-term HOW”.
b) “Short-term HOW” – this is actually a great question – “How do I get from where I am to the next step?”, because you are asking it about current realities that actually need a HOW to solve them. Use HOW for short-term implementation, not for long-range planning.

WHY, then WHEN; rarely HOW.
Ask WHY first. Always. Then get used to asking WHY and WHEN with every one of the other questions. Only ask HOW when addressing the next few steps. Never ask it about the distant future.

If you get in the habit of asking WHY and WHEN with every question, and asking HOW only about the next few steps, you’re much less likely to run into problems, and much more likely to build a great business.

Which one of these questions do you need to focus on right now in order to build your business? WHY? And WHEN will you act on it?

Business is Full of Beaver Dams

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Struggle is Good. Embrace The Dams.

Traditional business plan thinking tells you that if you plan well enough, you’ll avoid all the “problems”. But usually it’s those “problems” that lead you to the best plan.

I’m not saying don’t plan, but I am saying don’t do very much of it in a vacuum, and don’t expect that it will keep you from hitting beaver dams on your way down the stream.

In fact, it’s the beaver dams that are much more likely to lead you to the things that will produce time and money for you than any amount of planning you do.

The average business goes through five to 15 iterations of lame products or services before they land on the thing that puts them on cruise control. And the only good way to find that groove is to go through all those bad attempts, not by planning.

One of Hewlett Packard’s first products in the late 1930’s was an automated bowling lane aisle violator. That lame product led them to a harmonic tuner, and after that beaver dam they decided to do an automated toilet flusher. Traditional business planners would have applied all of their collective “wisdom” to kindly putting HP out of its misery. But it’s those dumb products, and an unwavering commitment to finding good ones, that led HP to make such great contributions to modern technology.

Bill Hewlett understood that it wasn’t about how good their plan was, but how committed they were to the bad plan they had. Business is full of beaver dams and it’s those beaver dams that will cause us to turn right or left and find the best way downhill. Don’t create a highly detailed plan and slavishly follow it – you might miss the beaver dams that could take you to the promised land.

Instead figure out what your end goal is as a company (Hewlett said that for them it was “to make a contribution to society”), then be fundamentally committed to getting there. And use the beaver dams of business to help you figure it out.

We’re taught to avoid struggle of any kind, which is a really bad idea. Struggle helps us run a four minute mile, write a symphony, build a road and learn our ABCs. People who expend all their energy planning to avoid struggle miss all the opportunities to grow personally or build a great business.

Don’t go looking for beaver dams but don’t avoid them when you run into them. Embrace them, learn from them, figure out whether you have to go left, right, over, under or through them and use them to get to your ocean.

Expend all your energy avoiding them and you’ll hate them because they stood in the way of your great plan. Learn from them and they’ll be fond memories in the rear view mirror that pushed you in the right direction.

Embrace the beaver dams. Struggle is good if you use it to get where you want to go. It’s your choice.

A Business Plan Will Not Make You More Successful

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Palo Alto Software, which makes business planning software, just did a survey to their own users to show that those who completed business plans that they started with Palo Alto were nearly twice as likely to successfully grow their businesses or obtain capital as those who didn’t finish.

This research is a classic example of “there are lies, damnable lies, and statistics” (stolen from Twain who got it from someone else). An even more reasonable conclusion – people who DO SOMETHING and follow through on it are twice as likely to successfully grow their business.

My second book (to be published in December 2010) is titled “Bad Plans Carried Out Violently” and promotes the idea that DOING SOMETHING trumps pre-planning almost without exception. I’ve talked with hundreds of successful business owners and asked them two questions:

  1. Did you do a business plan before you started your business?
  2. If you did, how well did it project what actually happened over 1 yr, 3 yrs and 5 yrs?

The number of successful business owners who do a business plan before starting their business is statistically insignificant – well less than 1%. The only reason the small minority gave for doing one is because they had to in order to get money from a bank or investor (almost no one does one just for themselves). That should tell you something about the classic “pre-planning” Business Plan we’re all taught is so important.

Of those very few that did do a Business Plan before starting, virtually none of them say their Business Plan projected accurately what actually happened in the next 12 months, or 3yrs or 5 yrs. To the contrary most said their Business Plan was wildly off from what actually happened in the real world.

The conclusion is that successful business owners don’t do a classic Business Plan unless banks or investors are involved, and that they never look at it after that. So it has real value for getting a loan, but not for running a business.

Stop planning and get moving! Do a simple 2-page Strategic Plan and revise it every month with the input your business gives you – you’ll be better off.

“Committed Movement in a Purposeful Direction” and “Implement Now. Perfect as You Go.” – two concepts from my next book – are much more instructive to success than pre-planning. Knowing the end goal is extremely important – knowing beforehand the path for how you will get there is fortune-telling.

See the new book from 37Signals called Rework for others affirming this as well.

Planning won’t even get you a good plan, let alone success.

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Stop thinking. Get moving.

Planning does not create success or even the best plan. It also doesn’t create action. Most planning just creates paper, spreadsheets, complexity, doubt, paralysis, and dream-dampening. There are two things that create a far better plan than planning itself.

If you believe that meticulous and detailed planning of every possible contingency is the best way to create success you won’t like this post. To make matters worse, I’m probably going to accuse you of living in a dream world.

How many SUCCESSFUL businesses were started from a highly developed business plan? Next to none. And of the very, very few I’ve found that were started from a business plan, when asked how that worked out for them, most laughed but none said that reality had followed their excel spreadsheet plan.

Yet we keep slavishly promoting an antique practice that has almost never done anything for anyone except get someone an “A” in an MBA class on how to build a business plan. Oh, and it will get you into debt, because banks are still requiring business plans so they have a teddy bear to hold while they give you money. None of those work out either, but most banks haven’t figured out there is a much better way to see if someone is going to be successful.

This isn’t a blog on the attributes of success (maybe I’ll do that one next week), but creating a 30-page business plan isn’t one of them. To the contrary, the simpler the initial plan, the better, because it’s going to change anyway.

I advocate a 2-Page Strategic Plan (never do another classic Business Plan unless you have an antique bank asking for one). A simple 2-page Strategic Plan is set up to change, adapt, and be clarified every one to three months – you know, sort of like life.

It shouldn’t take more than a few hours to do it because, again, like life, it’s going to change very quickly. The only part that is likely to not change is the objective – what do we want to see as a result? The rest of it is up for grabs – anything that gets us to that result will be added and anything that isn’t will be removed.

Once you’ve got a simple plan, the two keys to making it into a great plan are:

  1. Commitment (to the objective, not a plan)
  2. Movement (in a purposeful directions toward the objective, not “activity” based on a plan)

It is NEVER how good your plan is that creates success, but how committed you are to the bad plan you’ve got and how willing you are to get moving on it NOW. As you move with absolute commitment in a clear direction toward the objective – that commitment and that movement will work together to make your so-so plan into a world class one.

Commitment and movement create success, not a tortured 30-page document. And a simple 2-page plan will become brilliant over time if there is enough commitment to the objective and enough movement to inform you what to keep doing and what to keep changing.

Stop thinking, get a clear objective and get moving with abandoned commitment toward that goal. Use the movement to make the plan better all the time. You’ll make more money in less time by committed movement than you will by sitting around trying to figure out what might go wrong.

Making Money is not an Empowering Vision

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To build a business that provides you the lifestyle you want, you need a vision that motivates you. And guess what? Making money is not an empowering vision. I know plenty of people who’ve tried it including me.

My friend Eddie Drescher has a client who told him, “After $150,000, it didn’t make me any happier to be making $500,000.” Some people push the numbers up or down, but you get the point—money never makes life more meaningful.

What we do with it can.

I made healthy six-figure incomes for years before I started The Crankset Group. One day a few years ago, while in one of those jobs, Diane, my much better half, came to me and said, “I don’t know how you keep going, because I can’t take this job any more and I’m not even the one doing it.” She was responding to the listlessness, the lack of power and meaning that comes from just making money.

She helped me identify that I hadn’t made any connection between the money I was making and what I could do with it to build a life of success and significance for myself, let alone for anyone else. It was as if making money was an objective that lived on its own and had no way of influencing what went on in the rest of my life beyond buying shiny objects.

But I knew intuitively that there is a deep connection between my work, the fruit of that labor, and how I could use that work to create a life of success and significance. It was the turning point that led to starting The Crankset Group. I make a great living now, too, but with better reasons than just making dough. I get out of bed easier and with more purpose.

A successful business owner eventually figures this out. Making money is not an empowering vision; neither is being trapped as an employee of yourself something you can call a lifestyle. Either way, if you want to be successful you’re going to need to figure out how to build a business that makes money while you’re on vacation, while you’re also trying to make money.

The successful business owners make sure they make money today, but they make sure they are building their future at the same time. And building your future almost never makes you money today:

  1. deciding what your business looks like 3 years from now
  2. putting together a simple 2pg Strategic Plan to get there
  3. Process Mapping your business so somebody else can do it for you
  4. hiring the right people and training them, etc.

None of these things make you money today. All they do is help you build a business you can enjoy for decades. If you’re focused on making money, you won’t get there. If you’re focused on building a business that makes money while you’re on vacation, you’ve got a much more empowering vision.

Are you working to make money or to build a business you can use to create significance for yourself and the community around you?

The Four Cornerstones of Business Success & Significance

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The Four Cornerstones of Success and Significance are A Big Motivator and Three Bosses.

  1. The Big Motivator – or The Big Why – Lifetime Goals

  2. Boss #1 – A simple Strategic Plan that runs my daily business

  3. Boss #2 – Process Maps and Process Descriptions to create freedom and a reproduceable business (and make it worth a lot more money)

  4. Boss #3 – Outside Eyes on my Business to catch the blindspots and bring balance and completeness to my leadership.

1) The Big Motivator

Why? Why is the least asked question in business and is the most important at every level, from buying a shiny object (Why?) to the reason you do what you do (Why are you in business – what’s the end game?)

Businesses that create success and significance for the owners and in the world around them have all answered why and are driven forward by that Big Motivator. What are your Lifetime Goals, and how are you building your business to get you there? Business should have a purpose – what’s yours?

2) Boss #1

Where and When? – I use a Two-Page Strategic Plan to run every aspect of my business. I know exactly WHERE I want to go and WHEN I want to be there. The second least asked question in business is “When?”

I know exactly what my business looks like at maturity and I have a Business Maturity Date – Feb. 18, 2001, 10am. We all know exactly where we are going on vacation and when we want to be there, and that informs us what we need to do before hand, and how and what to pack. We go blissfully through 30 years of business ownership blindly packing the car of our business day after day with no idea where we are going or when we want to be there. How in the world can we make a decision about today if that decision lives in a vacuum? Is it any wonder most businesses never grow up? Do you have a simple Strategic Plan and a Business Maturity Date?

3) Boss # 2 How?

Process Mapping is that route to freedom for the small business owner. It gets all the processes out of their head on to paper so they can create quality clones of themselves who will produce as well as they do, so they can stop being control freaks and get a life.

A business owner who wants to create success for themselves and significance in the world around them with their business has others doing the production so they can focus on the Important things while others take care of the Urgent things. Do you have your processes mapped on a simple graph with some descriptions of each step? Business freedom is not within your grasp if it’s all in your head.

4) Boss #3

Outside Eyes on your business. None of us can figure it all out, and we’re too subjective about and too close to our own businesses to see the potholes.

The business owners who are intent on using their businesses to create success and significance all have peer advisors, mentors, advisory groups, or others who can speak to their business. Who are you allowing to see behind the curtain who can help you build success and significance?

Summary

Do you have your Big Motivator and your Three Bosses? I know, you don’t have time to do this, which is why you’re still on the treadmill. There is no such thing as lack of time, there are only priorities. If getting off the treadmill is a priority, you’ll find the time to not just make money, but build a business that makes money for you, so you can turn your attention to creating success and significance, not just revenue.

How I bought 10-15 days off, 21 mths from now.

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We had five days straight of overcast, rainy, sloppy weather Friday thru Tuesday in Denver, something we almost never see. It dominated Memorial Day weekend and kept us all inside for the most part.

Finally Wednesday was a gorgeous “Chamber of Commerce” day. Not a cloud in the sky, no wind, no humidity, and no appointments the whole day. Seemed like a great day to “reward” myself, play some golf and ride a bike. Why didn’t I? Am I workaholic? No, to the contrary I worked Wednesday because I want more free time, and sooner.

I manage my business using a Two-Page Strategic Plan. The central pulse of my Strategic Plan is my Business Maturity Date. I know very clearly what my business looks like at maturity, and much more importantly, exactly when I expect to get there. Everything in my Strategic Plan is tied directly to the centering influence of my Business Maturity Date like the kiddy chair ride at a carnival – everything spins from that center – my BMD.

As a result, I know exactly what I have to do this month to build a business that makes money while I’m on vacation.

Wednesday I could have easily rewarded myself for having worked hard the last few weeks. The Monthly section of my Strategic Plan told me I needed to get the first draft of my book completed by May 31. Wednesday was a writing day, and I could have blown it off because I am right on schedule. I wasn’t under any pressure, I simply had a choice to make. Do I want to goof off today or gain a day in pursuit of my Business Maturity Date?

I believe that every day saved on the front of an objective can save us 10-15 days on the backend in not having to “catch up”, similar to investing money on the front end creates more on the back end. I made the decision to get ahead on the book to help ensure I meet or beat my BMD, with the belief that I will get much more time to goof off later if I get to my BMD sooner. I’m not a workaholic. I was still able to take a great bike ride late that afternoon.

My Business Maturity Date and my Strategic Plan run my business, and keep me focused on creating a business I can enjoy, with a lot more time to goof off later if I stay focused now. My BMD and my Strategic Plan have made me “ambitiously lazy” – working hard to create more free time, sooner.

My Business Maturity Date is Friday, February 18, 2011, at 10am (see “Is there a Business Maturity Date ticking in your business?” for more on this). I expect to get there a few days earlier because I wrote Wednesday instead of golfing. I expect I’ll get to golf a lot more, a lot sooner because I’m so focused on beating my Business Maturity Date.

What’s keeping you moving and on track?

You’re almost certainly a hostage of your business and don’t know it.

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During the Iranian hostage crisis in 1980, I listened to an expert describe why being a hostage for a short period of time was exponentially worse then being sentenced to prison for many years.

A hostage lives without clear rules, never knowing what each day might bring – anything from death to freedom, from promises for release to wondering if they will ever be free. The most damaging thing is the lack of a definitive ending date – it could go on forever. A prisoner on the other hand, knows very clearly what the rules are for daily living, and most importantly, there is a clear end date leading to freedom.

When you know the daily rules and there is a clock leading to freedom, it’s immeasurably easier to stay encouraged and work toward that end date.

If you don’t have a clear Strategic Plan, or a Business Maturity Date for when you’re business will make money without you being around, you are a hostage of your business; no clear rules, no end in site. Thoreau said “Most men lead lives of quiet desperation.” Is it any wonder why we feel we’re on a “quiet desperation” treadmill? We’re so busy making money that it never dawns on us to do the things that will help us build a business that makes money.

I’m no longer a hostage to my business. I have clear daily rules (my 12-month rolling Strategic Plan) and a clear end in site (My Business Maturity Date: Friday, February 18, 2011, 10:00am). It makes the journey itself a whole lot more exciting and meaningful. And as a result, quiet desperation has become quiet resolve.

Are you a hostage to your business, experiencing quiet desperation on the treadmill? Or do you have a Strategic Plan that runs your business, and a Business Maturity Date? Get off the treadmill and get back to the passion that brought you into business in the first place.

Get a clear Business Maturity Date (the day your business will start making money when you’renot around) and a clear Strategic Plan for getting there. You’ll make more money in less time.

Every Business Owner Needs Two Bosses. Do You Have Them?

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Ever feel like you’ve got 11 ping pong balls to hold under the water and only 10 fingers? There is a solution.

Last week we talked about the overarching swing and a miss we make in our business strategy: We think that our purpose in business is to make money when our purpose in business is to BUILD A BUSINESS that makes money. These two things are worlds apart, and almost every business I work with is absolutely buried in making money, which will keep them from ever making a lot of it.

This week we we’ll talk about how to create the proper balance between the Tyranny of the Urgent – things we have to do today to make money; and the Priority of the Important – things we have to do to build a business that will make money for us.

It’s not as hard as we make it.

The wrong focus – A focus on making money makes us reactive, trying to keep 11 ping pong balls under the water in a washtub with only 10 fingers – we’re never done. Every time we get one under control another pops to the surface.

The simple problem –We’re so busy trying to capture 11 ping pong balls with our own 10 fingers that we can’t spend time figuring out how to hold down thousands. Capturing every dollar today keeps us from figuring out how to capture a lot more down the road.

The simple key – Be willing to let a few Urgent ping pong balls get away to build a business that later can hold thousands of ping pong balls under the water without using any of your own fingers.

The simple solution – One motivator and two bosses that keep us moving toward building a business that makes money.

The motivator – Lifetime Goals. We think making money is the goal of business. Wrong. Making money is not an empowering vision, and it won’t get you out of bed when money is hard to make. But having a powerful over-arching reason to build a business will carry you through the tough times. What are your Lifetime Goals that you can use your business to achieve? Get a bigger reason to be in business than make money, or you’re likely never going to make much of it.

The two bosses:

Boss #1 – A strategic plan. Not a business plan – those are for bank loans, then they sit on a shelf. I mean a 12-month rolling strategic plan by which you manage every strategic and tactical move in your business. Four simple components – 1) A business vision (the big why/values) , 2) mission (the big what – your marching orders – the RESULT you get your customers), 3) 1-3 year strategies (how you make money), 4) 12 month measurable objectives (how you measure success at making money).

Once you have the vision, mission, strategies and 12-month objectives, you can easily figure out what to do in the next 3 months to reach those 12-month objectives. This makes it simple to figure out what you need to do this month. At the end of 3 months, plan the next three and push your 9-month Objectives back out to 12-months. Rinse and repeat faithfully every quarter.

A Strategic Plan that runs your business automatically keeps us balanced between taking care of the Tyranny of the Urgent (making money today), and the Priority of the Important (building a business that makes money.) VISIT YOUR STRATEGIC PLAN WEEKLY TO KEEP FOCUS!

Boss # 2 – Outside eyes on you and your business. A strategic plan that runs your business is great, but you also need others from outside your business to help you keep clarity and direction. My business is my baby; I’m subjective about it. Others will have a much more objective view and be able to see things I would never see. Get a peer advisor or better yet a full peer advisory group and meet once a month. GET OTHERS SUPPORTING YOU AND YOUR PLAN!

In the daily Tyranny of the Urgent, you are unlikely to use your Strategic Plan to run your business unless you have peers and/or advisor(s) helping you do so. Don’t fool yourself – get others involved from outside your business or don’t expect to build a real business.

Use your Lifetime Goals, Strategic Plan and monthly peer advisory group to force you to spend time on the Important, on building a business that makes money. If you engage these two bosses to motivate you to build a business that makes money, you’re much more likely to build a business that makes a lot of it, and more likely to get to your lifetime goals.

Next week we’ll challenge each other to get a Business Maturity Date and why that is so important in my business and in yours.